Adapting existing maturity models to meet the specific needs of an organization can be a valuable exercise, but also comes with some challenges. This article examines the key benefits and potential pitfalls of adapting models to ensure their optimal application.
The Benefits of Adapting Models
- Increased Relevance – No two organizations are exactly alike, so adapting a general model to align with an organization’s structure, priorities and culture makes the model more relevant and actionable. This tailored fit means employees are more likely to embrace the model as opposed to resisting a generic solution.
- Maximized Value – Adapting a model allows you to incorporate elements that directly support strategic goals and address pain points. This customization enables maximum value extraction from the model.
- Improved Adoption – Employees are much more inclined to utilize a model that was designed with their specific company and needs in mind rather than an off-the-shelf option. Adapting boosts adoption rates.
- Enhanced Benchmarking – While benchmarking against industry standards can be useful, adapting a model allows you to develop customized maturity benchmarks that align better with the organization’s aspirations and objectives.
- Cost Effective – Adapting an existing, proven model is typically much more cost effective than developing a proprietary maturity model from scratch. The base framework is already established.
The Challenges of Adapting Models
- Risk of Dilution – Making too many modifications can dilute or destroy the integrity of the original model. Straying too far from proven methodologies is risky.
- Compatibility Issues – Adapted models may lose compatibility with industry-standard tools and processes that are designed around established frameworks. This can limit benchmarking potential.
- Expertise Required – To adapt a model properly, expertise regarding the specific model itself and how to modify it without causing issues is needed. Without this, the risks outweigh the rewards.
- Development Time – While not as lengthy as creating a new model, adapting an existing one still requires time for customization, testing and alignment. The costs of this development work must be factored in.
- Ongoing Maintenance – Any adaptations made to the model will require ongoing maintenance and updates, adding to long-term costs and complexity. Static models are easier to maintain.
- Compliance Uncertainty – In regulated industries, companies must ensure adapted models still meet all compliance requirements. This may require external audits and recertification.
Adapt With a Purpose, Not Just for Change
The decision of whether or not to adapt an existing maturity model should never be taken lightly. While the benefits can be substantial, the risks must be carefully evaluated. Work with expert consultants who understand both the methodology of the model itself and the unique needs of your organization to determine if adapting makes strategic sense. Any modifications should have a clear purpose that supports organizational goals. Monitor adopted models closely and be prepared to make ongoing tweaks to maximize value over time while minimizing maintenance burdens. With the right approach, an adapted model can become an invaluable source of competitive advantage.
“The only constant is change.”
Heraclitus, Greek philosopher
Know when to leverage it.